01One business, many kinds of customer
A garden center sells to people walking through the garden, to online shoppers, to landscapers and to resellers who buy by the pallet. Stock lives in the accounting software, prices differ per client, and the team is not technical.
- Stock kept in SAGA, not visible to customers or resellers
- Different prices and contracts for each reseller
- Quotes, proformas and transport documents written by hand
- Questions about plants arriving at all hours
02What I built, for each person who uses it
One system, with a door for every kind of user: shoppers, resellers, the team, and Daria, the AI that sits between them.
For shoppers
Catalogue that knows its plants
Search by Romanian or Latin name, product videos, filters, and stock that comes from the real warehouse.
Reserve plants or book a visit
Reserve plants online or book a visit to the garden, with a status page that follows the request.
QR basket in the garden
Scan plants while walking through the garden and arrive at the till with the basket already built.
Quotes and reviews
Ask for a quote in a few fields; leave a review with photos, moderated by the team.
Daria, the AI
A shop assistant, day and night
Answers in Romanian from the real catalogue, hides wholesale prices, and hands the conversation to a person when it should. Stays under a monthly cost cap.
A garden designer for the team
From a photo of a customer’s garden and a short brief, Daria proposes zones, style and plants by role, then paints the real catalogue plants onto the photo while keeping the house as it is.
Quantities and prices, honestly marked
Quantities come from the size of each zone and prices from the catalogue. Only rows checked by the team are marked firm; the rest say “estimate”.
Every render costed
The cost of each design is tracked, so the studio can be offered to customers at a price that holds.
For resellers (B2B)
Prices after the contract
A reseller signs the contract online; only then the portal shows their own prices and discounts.
Orders that repeat themselves
Recurring orders, favourites, a delivery schedule and a pallet count, with notifications at each step.
Documents ready to send
Proformas, contracts and transport documents (CMR) generated as PDF from the order.
Prices in Excel, both ways
The team imports and exports price lists in Excel, and a simulator shows an order before it is placed.
For the team (95 admin pages)
Stock from SAGA, with exceptions
Stock per warehouse arrives four times a day; anything that does not match goes to a list of exceptions and data issues.
Offers with replies built in
Numbered PDF offers, and the customer’s email replies read back into the offer.
Clients, tasks and the sales office
A 360° client card with the company data from ANAF, tasks with files and deadlines, and a personal office for the sales agent.
Safe for non-technical staff
Roles, an audit log of every change, a recycle bin with restore, and a built-in guide for the team.
20 jobs that run on their own
Scheduled work that would otherwise be someone’s morning:
- Stock from SAGA, by default at 10:30, 13:30, 17:30 and 22:30
- A morning digest of what the team has to do
- Abandoned-basket reminders and review requests
- Recurring B2B orders and contract expiry warnings
- Escalation of reservations nobody answered
- Daria’s knowledge refreshed from the catalogue
- Clean-up of old offers, as data protection requires
Technical architecture
In numbers
Counted in the production code on 21 October 2026.
From the delivery board to the price audit.
Stock, reminders, reports, clean-up.
From SAGA to the shop and the B2B portal.
Answers from the real catalogue.
What it connects to
Stock per warehouse, read four times a day by default.
Company details filled in from the tax ID.
Daria’s answers, garden designs and catalogue search.
Emails, newsletter and offer replies.
Conversions, measurement after consent, and a product feed in Merchant format.
Shop events for campaign measurement.