Privacy Policy

1. Data Controller

2. General Information

The confidentiality of your personal data is one of our main concerns. This document informs you about the processing of your personal data in the context of using the voicu.app website.

3. Categories of Processed Personal Data

We process the following categories of data:

• -Contact data: Name, email address, phone number (if provided).
• -Project details: Information you provide about your project.
• -Technical data: IP address, browser type (collected automatically for security).

4. Purposes of Processing

• -Service delivery: developing websites, AI agents, and automations.
• -Communication: responding to your requests and inquiries.
• -Improvement: analyzing site usage to improve user experience.
• -Marketing: sending updates or offers (only with your explicit consent).

5. AI Perception Report Service

When you use our AI Perception Report or AI Agent services, we collect and process additional data:

5.1 Data Collected

• -Business information: company name, website URL, industry, description
• -Strategic data: services, differentiators, target audience
• -Payment data: processed securely by Stripe (we do not store card details)

5.2 AI Processing

Your data is processed by AI services (including Anthropic Claude) to generate personalized reports. This may involve transfer to servers in the United States. Anthropic maintains appropriate data protection measures for international transfers.

5.3 Data Retention

• -Reports: stored 12 months for re-downloads and support
• -Payment records: retained 5 years per fiscal legislation
• -You may request deletion at any time (except legally required records)

6. Data Recipients & Third Parties

We do not sell or rent your personal data. We share data with:

7. Your Rights

Under GDPR, you have the right to:

• -Access your data
• -Rectify incorrect data
• -Request erasure (“right to be forgotten”)
• -Restrict processing
• -Data portability
• -Object to processing
• -Withdraw consent at any time
• -Lodge a complaint with the Data Protection Authority

To exercise these rights, use our Data Management page or contact us.

8. International Data Transfers

Some service providers are located outside the EEA, including the United States. For these transfers, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission and providers' data protection certifications.

9. Cookies & Similar Technologies

This website uses a minimal number of cookies:

• -Essential cookies: Required for authentication and site functionality
• -Functional cookies: For saving form progress (localStorage, requires consent)

We do not use: Google Analytics, Facebook Pixel, or marketing/tracking cookies. We use Plausible Analytics, a privacy-focused tool that does not use cookies.

See our Cookie Policy for details.

10. Security

• -HTTPS (SSL/TLS) for all communications
• -Hosting on Vercel (SOC 2, ISO 27001 compliant)
• -Secure authentication via Clerk (OAuth, MFA)
• -Automatic encrypted backups
• -Data access restricted to authorized personnel

11. Changes to This Policy

We reserve the right to update this policy. Changes will be published on this page with the update date.

12. Contact for GDPR

For data protection questions or to exercise your GDPR rights:

We will respond within 30 calendar days.