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SaaS Case Study

Chatpick

SaaS Platform for WhatsApp Widgets

From visitors to customers in 2 minutes.
Visit Website (Launch 🚀)
500+ Businesses
40% Conversion Boost
Production Ready SaaS

01The Conversion Problem

Websites lose leads due to complicated contact forms. Customers want instant communication. The challenge was creating a complete SaaS platform, from configurable widgets to payment and analytics systems, that can be installed without code.

  • Low response rate for email forms
  • Need for total visual customization
  • Scalable management of thousands of widgets

02The Solution: Scalable SaaS Architecture

We developed Chatpick as a robust platform where users can create their own contact hubs. The system includes a visual Builder, advanced Analytics, and full Stripe integration.

No-Code Widget Builder

15+ customization options: colors, animations, positions, and dynamic categories.

Analytics & Intelligence

Precise tracking for views, opens, and conversions with CSV export and heatmaps.

Enterprise Infrastructure

Webhooks with HMAC signing, delivery logs, and campaign scheduling system.

Technical Architecture

Next.js + Vercel
Edge functions for minimal latency
Stripe Billing
Full subscription system & portal
Supabase
Auth, PostgreSQL, and RLS
Recharts
Advanced data visualization

Impact & Metrics

40%
Conversion Lift

Average reported by active users.

€0-39
Pricing Model

Flexible Free/Pro/Business system.

2 min
Installation Time

Simple embed, no technical knowledge needed.

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